All orders are processed within 3 to 5 working days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
£1.80 delivery on all orders under £10.00
£3.50 delivery on all orders within the range of £10.00-£49.00
Free UK delivery on all orders over £50.00
We use a range of couriers to ship our items.
Rest Of The World Shipping
Delivery calculated at checkout.
Please be aware that there are weight restrictions on parcels delivered to 'rest of the world' and therefore we are unable to ship larger orders (2kg+).
Customers are responsible for any customs or import taxes that may apply.
Hand & Hive is not responsible for any delays due to customs or courier.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us. If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you. If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.